TRACS is a team of highly skilled and experienced computer and information technology (IT) professionals, of which 11 are certified technicians and 3 certified product consultants. We provide Information technology solutions for small and medium business in Calgary Alberta. We provide people with a single source for computer equipment, software and technical service needs.
This career is a full time salary position that requires a thorough knowledge of Microsoft business applications, operating systems and server hardware. Responsible to administer install and maintain Microsoft Servers, SBS, Exchange, SQL, Oracle, BES, in virtual environments using VMware and HyperV. Troubleshoot and resolve hardware and configuration problems on networks using HP, Cisco, Watchguard and SonicWall routers.
Leadership is required in implementation of infrastructure and server upgrade projects. You will develop and manage relations with new and existing customers. The job requires good customer relation skills, good English communications and an outgoing personality with self discipline. You must be well organized with good time management and have the ability to work as a team member without supervision.
Education: You should have acquired a technical post secondary education and Server +, CCNA, MCSE or MCITP certification
Experience: Minimum of 5 years of computer technical support experience with servers.
Rewards: This job offers top pay in the industry with exceptional freedom and benefits to a self motivated, ambitious career oriented individual. Tracs is a team of 17 highly skilled professionals serving Calgary for 30 years. We offer training certification allowances, and a profit sharing bonus plan. posted 09/03/2012
Please send in a resume. We review and contact previous submissions when a position becomes available. Thank you to all applicants for responding to this and previous posting. Your interest in joining our team is appreciated.
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Great Staff Thanks for the great service. You don't usually get that service from computer store.
“Terry is one of the few technically oriented guru's that can speak business fluently. He has the rare ability to understand business goals and translate them into working, cost effective systems. If he says he will get back to you, he does. Working with Terry on projects is a pleasure. I recommend Terry highly.” September 6, 2006
I just wanted to tell you how much I appreciated how quickly you got me up and running on my new computer. You always take such good care of Peter & me.
Excellent Service! My laptop went down at the worst possible moment. Thankfully Tracs got it back up and running in a few hours.
Over the past 28 years we have received many notes, emails and letters of appreciation from our customers. We are always happy to serve and do our very best for every customer. The staff and management at TRACS are very grateful for the kind words and positive experiences that you have shared with us. We thank you for your patronage and appreciate your business.
"Thank You for all the extra work that you and your staff did to get our server up and running last night! The extent that TRACS went to, to meet our needs was impressive. Your assistance is very much appreciated and we look forward to working with you in the future."
"I have dealt with many service companies and computer vendors in my 15 year career, but I have never received support even close to this before. My sincere thanks go out to TRACS, and especially to Paul whose personal effort was simply outstanding. Please use this letter as a reference if needed and once again, congratulations on a first class organization. I look forward to continuing our 4 year relationship."
"Thank you SO MUCH for my data recovery and re-build!!! You honestly don't know how glad that made me!!!!"
"A little thank you for all of your great help and fast friendly service."
"Thanks for your speedy and thorough help."
"Thank You for the professional and non-disruptive way our upgrade was handled."
"I would just like to take this opportunity to thank you for helping me out this morning with the virus on my laptop. It was exceptional service on your part in helping me out, and I am extremely grateful."
"I commend TRACS and especially Dane for their service. Their thoroughness was what finally solved the problem. Their integrity impressed me. Compaq is fortunate to have them as an Authorized Service Provider."
"Thank you for all your help in getting my system up and running as quickly as possible. My experience with TRACS was very positive and I will pass on the good words."
"An acknowledgement of and huge THANKS for the wonderful service!"
"I have always been impressed by the service, quality of service and hardware that I have received at Tracs"
"From our point of view, we highly recommend the services offered by Tracs Managed Services which has resulted in a lowering of costs to us and a substantial improvement in the stability of our network."
“Terry designed and implemented our small business phone system during our last move. He co-ordinated with our network/IT consultant, the landlord, electrician, and Telus to deliver a system that was very reasonably priced, met our needs without needless overkill, was up and running on time and on budget, and has worked without a glitch since installation almost 5 years ago.
The training provided had us up and running with only two after session calls, both of which were handled promptly and expeditiously.
We recommend him highly for telecommunications solutions.” June 7, 2010
Top qualities: Expert, Good Value, High Integrity
